We are still here.

2021-06-23 17:07 by Makible Admin (comments: 47)

Makible recently reached its third year of business, which is a very happy milestone for us as a startup company. We’ve been through a lot over that time and have been able to keep things moving forward while exploring the space of 3D Printing and small batch manufacturing. The team has been lean and has done a lot with what we have available. Unfortunately, we’ve reached a point where we have needed to gather up additional resources in order to continue growing.

The Makible team have been working very hard to restart production of orders and get shipping again. As shown in March, we are able to ship around 800 boxes a month when everything is in full production. We ran into a classic issue of startup hardware companies of cash flow not matching up, leaving us short of funds to complete shipments.

We did see this event coming and worked hard to line up additional funding to keep things running smoothly, but nothing has been finalized and so we have been building consensus amongst our investors to implement a recovery plan.

We have put in place a more robust operations team, and will be appointing a new board and focusing on getting the outstanding orders shipped before moving on to other things. We are currently working on the fundraising to make this happen.

We have an initial consensus from our stakeholders and we thank them for their support, however we are working to wrap up this plan before we can announce the updated shipping schedule of outstanding orders. We know that it is important to be able to clearly set and follow up on expectations on when this will happen, so we will announce the details as soon as we have them.

We would appreciate the continued support of customers who have placed orders to refrain from cancellations because we have most of your parts in stock so now only need to finish the final assembly and shipping.

The team appreciates that you have given us your trust to deliver product to you in a reasonable time period. We will do everything we can to see that commitment through, and hope that we can regain that trust.

Thanks,


Sarah Tong
Director, Makible Ltd.

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Comment by Andrew Wilson | 2021-06-25

I was told this my printer was already sent and that it would take 8 weeks to get here it has now been over 11 weeks. Is my unit lost? Is it coming? please let me know what is going on!! Order Number 809

Comment by Andrew Wilson | 2021-06-25

I was told this my printer was already sent and that it would take 8 weeks to get here it has now been over 11 weeks. Is my unit lost? Is it coming? please let me know what is going on!! Order Number 809

Comment by Andreas | 2021-06-25

I was told my order was shipped by end of march which is 3 months ago now. Did it ship or not?! Where is it?

Comment by JustSomeAnonymousDude | 2021-06-25

@Arthur

Wow, you must be pretty lame at parties. Do you also just enter the room and annoy everyone with your "I-studied-law-and-thus-rule-everybody"? Cause you know what, you suck.
Commenting on this blogpost and you already got your refund. If you are a real man, take your stuff and leave.

Comment by michael | 2021-06-25

The reply from customer service dated May 7th. So this was total bull? Wow.

Hi Michael,

Your order is being shipped by sea freight to US since early April, it will be landing by early Jun.
We already pre-assigned the tracking number for your order - USPS 2000474332
Sorry it is not able to refund since the we already shipped the order, you may contact us if you have any problem during printing.

Thank you.

Best Regards,
The MakiBox Team

Comment by Andy Castille | 2021-06-26

@Arthur Haglund

Where did you get the information that she is Jon's wife, exactly?

Comment by Larissa Bono | 2021-06-26

@Andy Castille
He probably stalks Jon and his wife on Facebook

Comment by JonZ | 2021-06-26

Haha, I got the same email.....

Hi Jon,

Your order is being shipped by sea freight to US since early April, the shipping time is around 8 weeks.
After it lands, it will deliver to you by USPS, please note we already pre-assigned the tracking number for your order - 2000474293
Thank you.

Best Regards,
The MakiBox Team

face it guys, our money is gone.

Comment by Rave Crocker | 2021-06-26

Makible still refuses to email me back about my refund and all my emails are nice!! this company is fraudulent

Comment by Arthur Haglund | 2021-06-26

@Andy Castillo
A quick look at Jon's FB shows that she is his wife.
no stalking (a legal term) needed.
The other person already knew it was FB, obviously checked himself.